Are your biscuits vegan?
Yes, absolutely! We take pride in offering a delightful range of biscuits that are 100% vegan. This means they are crafted without any animal-derived ingredients, making them a perfect choice for vegans and those looking for plant-based options.
What does "no added sugar" mean?
When we say "no added sugar," we're referring to our commitment to providing you with treats that are naturally sweetened. Our biscuits are made without the inclusion of artificial sugars or sweeteners. Instead, we use the natural sweetness of concentrated apple juice to create a delicious taste that's both wholesome and satisfying.
Do your biscuits contain palm oil?
Rest assured, our dedication to sustainability extends to our ingredients. Our biscuits are palm oil-free, aligning with our responsibility to protect our environment and make mindful choices that positively impact our planet.
Are your biscuits free from artificial ingredients?
Absolutely! At [Your Brand Name], we understand the importance of offering snacks that are as close to nature as possible. Our biscuits are lovingly crafted without any artificial flavours, colours, or preservatives. We believe in nourishing your taste buds with real, honest ingredients.
How are your biscuits sweetened without sugar?
Our secret lies in the natural goodness of concentrated apple juice. By harnessing the natural sweetness of this wholesome ingredient, we create biscuits that offer a delightful taste experience without relying on added sugars. It's a celebration of authentic flavours that you can feel good about enjoying.
Are there any gluten-free options available?
While we're excited about offering a variety of delicious biscuits, we currently do not have gluten-free options in our range. However, we're continuously exploring ways to expand our offerings to cater to different dietary preferences.
What is the shelf life of your biscuits?
Our biscuits are crafted with care to ensure optimal freshness. They have a shelf life of 10 months, allowing you to savour their deliciousness over an extended period. To maintain their quality, we recommend storing them in a cool, dry place away from direct sunlight.
How do I place an order?
Placing an order with us is a breeze! Simply visit our user-friendly website, where you can explore our delightful selection of biscuits. Once you've found your favourites, add them to your cart and follow our straightforward checkout process to complete your order.
Do you offer bulk or wholesale ordering?
Absolutely! If you're looking to stock up on our delectable biscuits, we're thrilled to offer bulk and wholesale ordering options. For more information and to discuss your specific requirements, please get in touch with our dedicated customer support team.
What payment methods do you accept?
We're committed to ensuring your shopping experience is seamless and convenient. That's why we accept a variety of payment methods, including major credit cards and secure online payment systems. Choose the option that suits you best!
How do you ensure the quality of your ingredients?
Quality is at the heart of everything we do. We meticulously source our ingredients from trusted suppliers who share our commitment to excellence. Our rigorous quality standards ensure that every biscuit you enjoy meets our high expectations and aligns with our values.
Can I track my order's delivery status?
Absolutely! Once your order is on its way to you, we'll send you a tracking number via email. This tracking number will allow you to monitor the delivery progress and eagerly anticipate the arrival of your delectable treats.
What is your return policy?
We want you to be completely satisfied with your purchase. If, for any reason, you're not happy with your biscuits, please refer to our Returns & Refunds page. It provides detailed information on our straightforward return process, ensuring your shopping experience with us is worry-free.
Are your packaging materials eco-friendly?
Absolutely! Sustainability is a core principle for us. Our packaging materials are thoughtfully chosen to reflect our commitment to minimising our environmental impact. Our biscuits come in packaging made from recyclable card and recyclable plastic OPP, preserving their freshness while contributing to a healthier planet.
Can my baby eat from your kid biscuits?
We're delighted to offer a range of kid biscuits specially designed to cater to different developmental stages. Here's a breakdown:
- Oat and Wholewheat Biscuit: Perfect for babies from 6 months and up. These biscuits are carefully crafted to dissolve easily and provide a gentle introduction to the world of solids.
- Carob and Tahini Biscuit: Recommended for babies aged 8 months and older. These biscuits offer a delightful blend of flavours, tailored to your baby's developing taste preferences.
- Oat and Cocoa Biscuit: Ideal for babies from 12 months and beyond. Introducing a richer taste experience, these biscuits are suited for little ones who have already explored a variety of foods.
As always, it's important to consult with your pediatrisian before introducing new foods into your baby's diet. Your baby's well-being and safety are paramount to us, and we're here to support you on your parenting journey.
Please feel free to reach out to us if you have any more questions or if there's anything you'd like to know more about.